We only offer online training with face-to-face training (this is the quickest way to do your face-to-face skill assessments).
Please refer to the Student Handbook for the refund and fee protection policy, including the cooling–off period.
Note: The Gungahlia refund policy, found in the refunds tab, overrides the Allens Default refund policy
Payment Terms – Payment for individual participants is upfront, and group booking payment terms are based on an agreement between the client and service provider.
Course Duration—The minimum duration for our in-person skill assessments is 60 minutes, but plan for at least 120 minutes (this also includes CPR). However, arrive 10 minutes early to sign in and get set up.
Also, you'll need to complete some self-paced learning before the class begins - this includes watching videos and answering some questions (usually takes around two hours)
Get ready to learn and have fun!
Course delivery - Before your first aid session, you'll find some pre-course study materials on your student portal (we'll send you the link once you're registered). The face-to-face First Aid training will occur at our cozy home business address at 33 Delma View in Gungahlin. Of course, if you need special arrangements for group courses at your workplace or with your family, just let us know, and we'll sort it out together. See you soon for a life-saving session! Don't forget to bring your phone!!
Entry requirements - Participants must be physically able to perform the practical demonstrations, such as 2 minutes of uninterrupted CPR on the floor and performing the recovery position on another student on the floor.
Pre-course study: Students must complete the online pre-course work before attending the face-to-face session. The pre-course survey is in the student portal. Students must have access to a computer, phone, tablet, etc., with Internet access to complete the internet study online.
Online study and face-to-face training: Students must have access to a computer, smartphone, tablet, or other electronic devices and access to the internet to complete the online course studies.
Assessment requirements - Individuals undertaking this course will be expected to complete both digital and practical assessment tasks.
Certificate renewal requirements - It is recommended that this course be renewed every 3 years with CPR every 12 months.
Work Placement Arrangements - The First Aid Course will require no work placement.
Learners' rights, responsibilities, and support, including complaints: Please refer to the Student Handbook for details on your rights and responsibilities.